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How to restrict Sales Order Workflow after Customer Acceptance? (Doc ID 2224805.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Order Management - Version 12.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.


Have a business requirement to provide approval for sales orders.  Due to the unavailability of this feature for the sales order, provided the option to start the sales process with the sales quote:

Following the approval of sales quote, user enter the "Customer acceptance" via actions tab to convert the quote to a sales order.  The sales order status is "Entered" once the user mark the "Customer Acceptance".  Due to this behavior the user still have the facility to alter the sales order following the quote approval.

Is there an option to convert the sales order status to "Booked" following the customer acceptance of the quote to restrict this drawback or workaround to address the same?


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