Quick Sales Order Form Error 'You Are Not Allowed To Create Order Line Because Order Has Been Closed'

(Doc ID 2224867.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
In Quick Sales Order Entry form, when attempting to enter a new order in quick sales order form, on version 12.1.3 Order Entry, the following error occurs :

'You are not allowed to create Order line because order has been closed'

 STEPS TO REPRODUCE THE ISSUE:

  1. Open an order which is having status 'Closed' in the "Quick Sales Order" form (Responsibility: Order Management Super User)

  2. Go To tools and click on '+' icon to create the new order.

  3. Click on the 'Operating Unit' field and select the 'Operating Unit'

  4. Click 'Tab' button from keypad and error message appears.

Changes

 

Cause

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