R12:AP: Signature ID 418 "Non-standard characters exist" with Error 'FRM-40654: Record has been updated. Requery block to see change' while Cancelling an Invoice
(Doc ID 2224983.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
When user tries to cancel the invoice, below error message is shown:
The Master GDF Diagnostic (MGD) to Validate Data Related to Invoices, Payments, Accounting, Suppliers and EBTax as per note 1360390.1 is showing:
Results for Signature ID 418: Non-standard characters exist in the descriptions of imported invoices which can cause errors in invoice cancellation and other invoice workbench actions and warnings in some reports
Impact Area(s): Invoice Cancellation, Invoice Data
Script Name: ap_invld_chars_inv_desc_sel.sql
SOLUTION: Generate the APList output for the affected invoices and log a Service Request to obtain the data fix.
Invoice_Id Invoice_Num Invoice_Date Org_Id Description
123 xxx 30-SEP-19 85 ä¸‰å¤ªéƒŽã...
The issue can be reproduced at will with the following steps:
1. In the Invoice Workbench create an invoice with a special character in the description.
2. Go to the Invoice Actions window and select Cancel Invoices and OK and the error occurs.
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