New Hire Life Event Not Reflecting Correct Start Date

(Doc ID 2225114.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

New employee started on 8/22 and completed Benefits enrollment on 9/20. HR is expecting employee Benefits to be effective on 8/22 but system is showing 9/20.

It is expected that EMP Benefits should be effective on 8/22 but system is showing 9/20.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Hired employee on 8/22/2016, run new hire life event, enrollment window is with a month. The benefit starts date is day of hired.

2. Employee completed benefit enrollment on 9/22

3. HR is expecting his benefits to be effective on 8/22 but Oracle is showing 9/20. there is marriage life event set up with triggers:
     Per_All_People_F
     Column: Marital status
     value from any value to married

4. When employee entered spouse, and entered married, this triggers the Married Life Event, that backed out the original new hire life event, voided married life event, inserted a new hire life event with the 9/22 starts date instead of the original 8/22 start date.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms