API error in TBL_K.LINE.DELETE_ROWS: You cannot delete a contract line with current status on Coverage (Doc ID 2225256.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle Service Contracts - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Entitlements & Coverages

When attempting to Delete Coverage Line in the Customized Coverage on the Active Contract Line
the following error occurs.

ERROR
-----------------------
"Please acknowledge"

API error in TBL_K_LINE.DELETE_ROWS-1:You cannot delete a contract line with current status.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Service Contract Authoring form>open the contract >Lines>Effectivities>
Click on Line>Open Coverage>Billing Types
Click on Customize button
select Service activity billing type and then When you click on Delete button, attempting to delete one coverage line, and then attempt to save the change, the following error message appears:



Cause

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