Emails are Stuck Due to IO Error: Unexpected packet error (Doc ID 2225296.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

in EBS 12.1.3 outbound email notifications are not sent due to error:


[Dec 30, 2016 11:07:20 AM CST].......[SVC-GSM-WFMLRSVC-24025-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages()]:IOException while parsing XML -> java.io.IOException: IO Error: Unexpected packet

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms