Performance Issue of Querying 'Delivery to' LOV on Sales Order Form (Doc ID 2225624.1)

Last updated on JANUARY 22, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
List of Values on Deliver To Location in Sales Order Form is using between 15 and 20 minutes before displaying values.

EXPECTED BEHAVIOR
-----------------------
The system show reasonable performance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM>Orders, Returns>Sales order>Go to Line Item>Shipping Tab

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get effective work way.

Changes

No change

Cause

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