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Use of 'Service:Default Manual Modifier' profile (Doc ID 2225862.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why the modifier is not defaulted from the profile 'Service:Default Manual Modifier' value and automatically apply the discounts for the charge line (no contract associated) created form SR form?
Is there any way to get the modifiers discounts automatically when creating the sales order from Charges submission ?
 

Solution

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In this Document
Goal
Solution
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