Payroll Archive Is Not Picking Up All Processed Entries

(Doc ID 2225949.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Payroll Archive does not archive all retro element run results so SOE does not match Payslip. Employee payments are correct.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Payroll
2. Run Prepayments
3. Run Payroll Archive
4. Run Check Writer/NACHA
5. View Payslip or Check Writer output and see that not all retro elements are displayed.

Cause

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