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Schedule Appointments Show Options Displays Options From A Different Location Resource that Has a Standing Appointment Configured (Doc ID 2226034.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.0 to 6.4.3 [Release 6 to 6.4]
Information in this document applies to any platform.

Symptoms

When Two Location Resources are configured on a Dock Door Resource. One of the Dock Door has a Standing Appointment. When executing Actions "Schedule Appointment - Show Options" and "Schedule Appointment", in the Appointment Options displayed, the Time Window on which the Standing Appointment is present is displayed first even though there are earlier windows available and the Second Location Resource does not have "Pickup" Activity associated with the Calendar. Executing the "Schedule Appointment" action directly selects this Appointment window.

Cause

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In this Document
Symptoms
Cause
Solution
References


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