Field Service Debrief: Unable To Correct Wrong Labor Start And End Dates For Posted Labor Lines

(Doc ID 2226105.1)

Last updated on JANUARY 23, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Users have selected a wrong Labor Start and End Dates while debriefing the labor.
After that, there seems to be no way to correct the Debrief lines in the UI after the lines have been posted.

Expected Behavior:

Need to correct Labor Start and End times for Posted Debrief Labor lines.

Cause

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