My Oracle Support Banner

Missing Order Header Or Order Line Workflows (Doc ID 2226124.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Order Management - Version 12.1 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Find that randomly workflow of the Order Header or Order Lines is not getting created when Creating Orders.

When trying to view the workflow using Menu from Sales order form > Tools > Workflow Status the following error is received:

APP-ONT-251208: Workflow status is not available.  The workflow history may be purged.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.