Missing Order Header Or Order Line Workflows (Doc ID 2226124.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Order Management - Version 12.1 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Find that randomly workflow of the Order Header or Order Lines is not getting created when Creating Orders.

When trying to view the workflow using Menu from Sales order form > Tools > Workflow Status the following error is received:

APP-ONT-251208: Workflow status is not available.  The workflow history may be purged.

Changes

 

Cause

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