My Oracle Support Banner

Missing Order Header Or Order Line Workflows (Doc ID 2226124.1)

Last updated on MAY 18, 2022

Applies to:

Oracle Order Management - Version 12.1 to 12.2.6 [Release 12.1 to 12.2]
Oracle Order Management - Version 12.2.10 to 12.2.10 [Release 12.2]
Oracle Order Management - Version 12.2.8 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.


Find that randomly workflow of the Order Header or Order Lines is not getting created when Creating Orders.

When trying to view the workflow using Menu from Sales order form > Tools > Workflow Status the following error is received:

APP-ONT-251208: Workflow status is not available.  The workflow history may be purged.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.