11i Workflow Notifications With OA Framework Based HTML Content Fail With Error 'Oracle.apps.fnd.wf.common.HTTPClientException Unable to invoke method HTTPClient.HTTPConnection.Get caused by: javax.net.ssl.SSLException: SSL handshake failed' (Doc ID 2226186.1)

Last updated on DECEMBER 06, 2020

Applies to:

Symptoms

E-Business Suite 11.5.10.2 Workflow, Workflow Mailer Outbound Processing issues

After completing the ssl configuration on the Apache HTTP Server for 11.5.10.2, users see a SSL handshake failed error during getting html content for OA Framework notifications.

All notifications containing OA Framework HTML content wait on the MAIL status in the wf_notifications table.

The following error is received when running test.sh to confirm the problem:

oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: javax.net.ssl.SSLException: SSL handshake failed
Stack Trace
oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: javax.net.ssl.SSLException: SSL handshake failed
at oracle.apps.fnd.wf.common.HTTPClient.HTTPConnectionGet(HTTPClient.java:644)
at oracle.apps.fnd.wf.common.HTMLTagReader.initialize(HTMLTagReader.java:172)
at oracle.apps.fnd.wf.common.GenericHTMLContentParser.parse(GenericHTMLContentParser.java:917)
at oracle.apps.fnd.wf.common.GenericHTMLContentParser.parse(GenericHTMLContentParser.java:817)
at oracle.apps.fnd.wf.mailer.Mailer.httpTest(Mailer.java:4303)
at oracle.apps.fnd.wf.mailer.Mailer.main(Mailer.java:4712)


The issue can be reproduced at will with the following steps:
1. Follow the instructions in the below document:
11i: A Guide to Understanding and Implementing SSL or TLS for Oracle Applications (Doc ID 123718.1)

2. Start Apache with the ssl configurations, and also start the workflow mailer services.

3. Noticed the workflow mailer is unable to send notifications containing OA Framework HTML content.

4. Execute test.sh and confirm the ssh handshake error message.


The issue has the following business impact:
Due to this issue, users cannot send workflow emails with  framework  content.

Changes

 Configured SSL if 11i applications.

Cause

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