India-Check Delivery OM/INV Interface Program ends in Error "Encountered an error in JAI_WSH_TAX_DET_PKG.process_tax_lines. JAI.PLSQL.JAI_TAX_ACCOUNTING_PKG.INSERT_GL_ENTRYORA-01400: cannot insert NULL into ("GL"."GL_INTERFACE"."USER_JE_CATEGORY_NAME")" (Doc ID 2226241.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle Financials for India - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, GST (Future Use)

Concurrent "India - Check Delivery OM/INV Interface" completes in below error

ERROR
-----------------------
Delivery Id :6242839, Exception Entity :OM_INTERFACE, Error Message : Encountered an error in JAI_WSH_TAX_DET_PKG.process_tax_lines. JAI.PLSQL.JAI_TAX_ACCOUNTING_PKG.INSERT_GL_ENTRYORA-01400: cannot insert NULL into ("GL"."GL_INTERFACE"."USER_JE_CATEGORY_NAME") "


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Sales Order
2. Pick release and ship confirm
3. Concurrent "India - Check Delivery OM/INV Interface" completes in below error

ERROR
-----------------------
Delivery Id :6242839, Exception Entity :OM_INTERFACE, Error Message : Encountered an error in JAI_WSH_TAX_DET_PKG.process_tax_lines. JAI.PLSQL.JAI_TAX_ACCOUNTING_PKG.INSERT_GL_ENTRYORA-01400: cannot insert NULL into ("GL"."GL_INTERFACE"."USER_JE_CATEGORY_NAME") "

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate tax invoice number and ship the product

Cause

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