Locator Capacities Are Not Getting Updated When Task Is Deleted (Doc ID 2226306.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Symptoms

On : 12.2.5 version, Inbound Processing

ACTUAL BEHAVIOR
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Locator capacities(MaxQty,Current, Suggested&Available) are not getting updated when task is deleted

A Locator’s maximum quantity is maintained with some units(ie 500). When tasks are created for a locator “A” with X units the locator capacities are changed as below.
When the task is deleted/unallocated, the locator capacities are not getting reflected with the latest data.

Locator is maintained with maximum units of 500.


EXPECTED BEHAVIOR
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When a task is deleted and re-created after as per below steps the task should be created for full quantity (500) which is not happening now.

STEPS
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The issue can be reproduced at will with the following steps:
Steps Scenario Locator Maximum Current Suggested Available
Step-1 Onhand quantity for item XYZ maintained in the locator is 20. The locator capacities are as shown M-12-040-A1-8-2 500 20 0 480
Step-2 Created a task for the quantity 480 then the locator capacities are changed as shown M-12-040-A1-8-2 500 20 480 0
Step-3 After account alias issue (of Quantity 20) done for the item XYZ from the locator, the locator capacities are as shown M-12-040-A1-8-2 500 0 480 20
Step-4 After deleting task, the locator capacities are as shown as right (It still shows the available quantity as 20) M-12-040-A1-8-2 500 0 480 20
Step-5 When tried to create a new task for quantity (500), the task is being created only for quantity 20 but not 500
 

Cause

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