Non Time Based Resource Affecting The Schedule Of EAM Work Orders (Doc ID 2226393.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
 
When working in Self Service Maintenance, the Scheduled flag for the resources on operations reverts to Yes when it was set to No in the Forms side.


EXPECTED BEHAVIOR

Expect the Scheduled flag to retain its value.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Navigation: Work Orders -> Work Orders
3. Query a work order
4. Click on Resources and then Operations
5. Set Scheduled to No
6. Switch responsibility: Maintenance User
7. Click on Work Orders tab
8. See the Scheduled flag changed to Yes


Cause

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