Cannot Validate AP Expense Report Invoice (Doc ID 2227076.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoice Issues & MassAdd

Cannot validate AP Expense Report Invoice

We have an Internet Expense Invoice. In AP when we try to validate this invoice we are getting an error preventing this. The invoice has zero vat

ERROR
-----------------------

Unexpected error occurred during Tax Calculation.
Exception: The system could not determine a valid Recovery
Rate for the Tax Regime <tour tax regime>, Content Owner <your content owner>, Tax <your tax>,
Recovery Type <your recovery type> and Recovery Rate Code <your recovery rate code>. Please contact your Tax Administrator
to ensure that a valid Recovery Rate is defined for this
Regime, Content Owner , Tax , Recovery Type and Recovery Rate Code.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. With Payables responsibility, navigate to Invoices->Entry (or batch , depending on your setup)
2. Find the expense report invoice
3. Attempt validate it online.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot validate and pay the invoice.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms