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Interaction History Purge History Concurrent Program Not Working (Doc ID 2227396.1)

Last updated on OCTOBER 08, 2021

Applies to:

Oracle Customer Interaction History - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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THE INTERACTIONS PURGING HISTORY not working. This has been identified as BUG 20615038

EXPECTED BEHAVIOR
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Interactions purging history concurrent program supposed to purge interactions

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Run Interactions purge concurrent program


Cause

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In this Document
Symptoms
Cause
Solution
References


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