EBS Knowledge Base: After Upgrade to Release 12, Line Breaks Are Lost When Editing Summary
(Doc ID 2227651.1)
Last updated on JULY 21, 2020
Applies to:Oracle Knowledge Management - Version 12.2.4 and later
Information in this document applies to any platform.
After upgrade to Release 12, when editing the Summary of a Solution, the line breaks are lost.
The Summary should not be altered.
(R) Knowledge Administrator
(N) Knowledge Management
- Search for an existing Solution
- Open solution
- Lock and Update
- Click on Details for the Statement to be updated.
=> In R12 line breaks are lost.
What is Working:
New Solutions created in R12 after the upgrade do not show that problem.
Upgrade to Release 12.
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