EBS Knowledge Base: After Upgrade to Release 12, Line Breaks Are Lost When Editing Summary

(Doc ID 2227651.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Knowledge Management - Version 12.2.4 and later
Information in this document applies to any platform.


After upgrade to Release 12, when editing the Summary of a Solution, the line breaks are lost.

Expected Behavior:

The Summary should not be altered.


(R) Knowledge Administrator
(N) Knowledge Management
 - Search for an existing Solution
 - Open solution
 - Lock and Update
 - Click on Details for the Statement to be updated.

 => In R12 line breaks are lost.

What is Working:

New Solutions created in R12 after the upgrade do not show that problem.


 Upgrade to Release 12.


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