Users Are Not Able To Login To Mobile Field Service Laptop After They Change Their EBS Login Password (Doc ID 2227685.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Mobile Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Mobile Field Service

ACTUAL BEHAVIOR
---------------
After changing the user password in the E-business suite,   the user is unable to login to the MFS Laptop with the same password


EXPECTED BEHAVIOR
-----------------------
Expect the new password to also work in MFS


STEPS
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The issue can be reproduced at will with the following steps:
1. Change password in E-business Suite
2. Log in MFS client


Cause

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