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Service HTML: Is it Possible to Add Options (Custom Items) to the "Action" Drop-Down List? (Doc ID 2227688.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

In Customer Support Specialist: Is it possible to call a concurrent request from OAF page?
(Or add other options to the Actions list).

In Service Request form it was possible to add a custom menu under Tools menu through a personalization.
 

Solution

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In this Document
Goal
Solution
References


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