Compensation Workbench Email Letter Contains Different Employee’s Data (Doc ID 2227697.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Compensation Workbench - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Find that when generating and emailing the Salary increase letters, one employee receives two emails, one containing the .pdf attachment with her information but the another contains a .pdf attachment containing details for a different colleague although it is titled her name.

EXPECTED BEHAVIOUR
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Expect that each employee will only receive one email and that the attachment will contain only their information.

STEPS
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The issue can be reproduced at will with the following steps:
1. Set up statement and email details.
2. Generate and email statements.
3. Duplicate sent to one employee.

Cause

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