Compensation Workbench Email Letter Contains Different Employee’s Data

(Doc ID 2227697.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Compensation Workbench - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


Find that when generating and emailing the Salary increase letters, one employee receives two emails, one containing the .pdf attachment with her information but the another contains a .pdf attachment containing details for a different colleague although it is titled her name.

Expect that each employee will only receive one email and that the attachment will contain only their information.

The issue can be reproduced at will with the following steps:
1. Set up statement and email details.
2. Generate and email statements.
3. Duplicate sent to one employee.


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