ORA-06512 in APPS.BEN_CWB_WEBADI_UTILS When Downloading Spreadsheet (Doc ID 2227765.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Compensation Workbench - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

When attempting to download to a spreadsheet in Compensation Workbench, the following error occurs:

ERROR STACK
-----------------------
Exception Details.
apps.fnd.framework.OAException: java.sql.SQLException: ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.BEN_CWB_WEBADI_UTILS", line 57
ORA-06512: at "APPS.BEN_CWB_WEBADI_UTILS", line 292
ORA-06512: at "APPS.BEN_CWB_WEBADI_UTILS", line 1798
ORA-06512: at line 1

at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)
## Detail 0 ##
java.sql.SQLException: ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.BEN_CWB_WEBADI_UTILS", line 57
ORA-06512: at "APPS.BEN_CWB_WEBADI_UTILS", line 292
ORA-06512: at "APPS.BEN_CWB_WEBADI_UTILS", line 1798
ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility Compensation Workbench for Administrators.
2. Click the Go to Task icon for the plan in question.
3. Click the Download To Spreadsheet link under "Options".
4. Click the Download Default Definitions button.
Error occurs.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms