Error: APP-FND-01564: Oracle Error 24345 in fdlget error message(s) when Setting Profile: OM: Notification Approver.
Last updated on FEBRUARY 10, 2017
Applies to:Oracle Order Management - Version 12.1.1 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Why attempting to set profile option : OM: Notification Approver following error occurs.
APP-FND-01564: ORACLE error 24345 in fdlget
Cause: fdlget failed due to ORA-24345: A Truncation or null fetch error occurred.
The SQL statement being executed at the time of the error was:
SELECT NAME, DISPLAY_NAME||"('|NAME||') ' EXPAND_NAME
FROM WF_ROLES ORDER BY DISPLAY_NAME and was executed from the file &ERRFILE.
1. log Into System Administrator Responsibility
2. Navigate to Profile Option > System
3. Try to setup the value for the profile Option OM: Notification Approver
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