Label Requests History [WMSLABHS] Not Displaying PRINTER_NAME (Doc ID 2227993.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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You have configured label printing for the Business Flow Receipt (Business Flow Code = 1) with suitable rules as follows:

- Profile options for label printing set to 'Asynchronous' with a suitable output directory on the Oracle server
- Label type of LPN Summary configured with a Label format and configured with the relevant fields
- Business Flow for Receipt associated with LPN Summary label type
- WMS Label Format rule created in the relevant organization to stamp a format on to any receipt transaction in that organization (using Label Requests Business Flow Code = 1)
- Printer and document association set such that a Format will print out on a barcode printer

You have then tested this setup by creating a PO Receipt using the mobile device which has successfully created the label as expected.

The printer name is set as expected, however this does not appear in the PRINTER_NAME field in the Label Requests history form [WMSLABHS].

EXPECTED BEHAVIOR
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Expect printer name to appear in the Label Request History form.

Cause

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