Error "This &SERIAL_NUMBER is not a valid serial number and it is already used in some other debrief line (Debrief Number &DEBRIEF_NUMBER and Task Number &TASK_NUMBER)." Raised While Performing Debrief.When Does this Happen? (Doc ID 2228056.1)

Last updated on JANUARY 29, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why do we see the following error on the debrief page ?
MESSAGE_TEXT:This &SERIAL_NUMBER is not a valid serial number and it is already used in some other debrief line (Debrief Number &DEBRIEF_NUMBER and Task Number &TASK_NUMBER).
MESSAGE_NAME:CSF_INVALID_INSTANCE_NUM
 

Solution

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