Purchase Order Billed Amount Does Not Match Total Invoice Amount (Doc ID 2228078.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Payables - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.3 version, Invoices Matching Issues

ACTUAL BEHAVIOR  
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Purchase order billed amount does not match total invoice amount  

We have a purchase order  which has billed quantity 5100 (totaling £5100)  but the two invoices that match to it have amounts (excluding VAT) of £1200 + £2600 = £3800. The quantity received on the PO is 3800 so it should be possible to validate both invoices.

Both invoices have had lines discarded and we're wondering if the purchase order has somehow managed to not be adjusted.
One of the invoices is validated, the other is on hold (Qty Rec).

 

EXPECTED BEHAVIOR
-----------------------
Validate the other invoice.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot validate invoice.

Cause

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