View Buyer Workload Shows Inactive Buyers And Inactive Assignments (Doc ID 2228288.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Requisition

ACTUAL BEHAVIOR
---------------
The View Buyer Workload screen shows the entire history of assignments for the buyers and requisitions, including assignments for each user even if the requisitions have been awarded.
Inactive buyers are shown because the SQL is generating the buyer information from the employee table, however it should only show active users with active assignments.

EXPECTED BEHAVIOR
-----------------------
The View Buyer Workload screen should show only active users with active assignments.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. BEP CLM OA Contracting Officer > Requisitions > Demand Workbench – Unassigned Queue > Select a requisition > Create New Assignment > Go > View Buyer Workload
2. See entire history of assignments for the buyers and requisitions, including assignments for each user even if the requisitions have been awarded.
Inactive buyers are shown because the SQL is generating the buyer information from the employee table, however it should only show active users with active assignments.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the information in View Buyer Workload screen accurately.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms