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Unable To Successfully Route Loan Approvals Via AME (Doc ID 2228806.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Oracle Loans - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

ACTUAL BEHAVIOR
---------------
You are wanting to use AME for Loans approval but Loans seems to still be routing based on the Loans Manager assignment.

EXPECTED BEHAVIOR
-----------------------
You expect to use AME and the routing to be correct.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Loans with AME.
2. Submit a loan for approval but it appears to go to the Loans Manager assignment instead of AME.

 

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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