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Unable To Successfully Route Loan Approvals Via AME (Doc ID 2228806.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Loans - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version,

You are wanting to use AME for Loans approval but Loans seems to still be routing based on the Loans Manager assignment.

You expect to use AME and the routing to be correct.

The issue can be reproduced at will with the following steps:
1. Setup Loans with AME.
2. Submit a loan for approval but it appears to go to the Loans Manager assignment instead of AME.

The issue has the following business impact:
Due to this issue, users cannot route loans to the correct approver using AME.


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