Can't Update Visit Tasks Due To Project/Task Errors Once Visit Has Been Planned/Implemented (Doc ID 2228945.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to update Visit Tasks once a Visit has been Planned/Implemented,
the following error occurs.

ERROR
-----------------------
1.You entered an invalid API parameter. Please enter a valid parameter and try again. Parameter Name: Pm Task Reference Parameter Value: X
2.You entered an invalid API parameter. Please enter a valid parameter and try again. Parameter Name: Pm Task Reference Parameter Value: X
3.Project: 'XXXXXX';Task:'Civic Maintenan-3' Parent tasks must be specified before the child tasks.
4.PROJECT: '&PROJECT_ID';TASK: '&TASK_ID' ; The task has not been updated.
5.PROJECT: '&PROJECT_ID';TASK: '&TASK_ID' ; The task has not been updated.
6.PROJECT: '&PROJECT_ID';TASK: '&TASK_ID' ; The task has not been updated.
7.PROJECT: '&PROJECT_ID';TASK: '&TASK_ID' ; The task has not been updated.
8.The procedure to create a task version failed, no task version was created.

WORKAROUND
-----------------------
As a workaround, to avoid the error, create the summary task, but not set is as a cost parent for any other task initially and then
push the task or visit to Production and then make the summary task as the cost parent for any existing task.

STEPS
-----------------------
1. One way to avoid the error is to create the summary task, but not set is as a cost parent for any other task initially.
2. Visit in “Partially Implemented” status after adding missing Summary Task
3. All Visit Tasks are in the Shop Floor except for the new Summary Task
4. After trying to Push the Task to Production



Cause

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