Serial Genealogy In Installed Base Is Missing Serial Numbers For Child Records (Doc ID 2229811.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Support Codes

ACTUAL BEHAVIOR
---------------
Use track customer owned IB, ship a sales order and find the serial number is missing in child item instance although the serial genealogy is showed in Oracle Inventory



Cause

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