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Reservation Is Lost When the Shipping Address Is Changed (Doc ID 2230121.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A back to back sales order was created and the shipping address was changed. The line status on the sales order is "PO Open" i.e., the vendor has not yet shipped the product to the warehouse. If the ship to address was changed on the sales order line, the reservation on the sales order line is lost and line is updated to "Supply Eligible" status.

Cause

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In this Document
Symptoms
Cause
Solution


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