Online Employee W-2 In Employee Self Service Errors With Internal Server Error
(Doc ID 2230131.1)
Last updated on JULY 15, 2019
Applies to:Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 HRMS RUP 9 <Patch 21980909> version, in Production,
When attempting to access the Online W-2, the page never returns any data, it just spins and spins and finally returns the error Internal Server Error
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Submit the Year End Pre Processor (YEPP)
2. Try and access the Online W-2
3. Observe that the page just spins and spins and doesn't display any data
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