Required Special Service Not Eliminating Rate That Does Not Support Special Service (Doc ID 2230267.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle Transportation Management - Version 6.3.4 and later
Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

Order Release planning is not respecting the special service linked to order release.   

You expectation is that only rates that include the "required" Special Service will be considered.

When you do a rate inquiry you see that the rate with the special service is chosen. But when planning in the log files you see a rate without this Special Service being included.

 

Cause

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