The MFS Laptop Dashboard Task Grid Is Not Displayed For Some Users

(Doc ID 2230892.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, General / Laptop

The Dashboard on the MFS laptop is not displaying the task grid for one user.
All other MFS users are able to see the task grid except for one.
The problem may have started suddenly for the user.

The issue can be reproduced at will with the following steps:
1. Login to MFS
2.Display the dashboard. The task grid region is not displayed.




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