Custom Product Qualifier Description Is Showing ALL When Selected In A Product Exclusion. (Doc ID 2230990.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Offers

ACTUAL BEHAVIOR
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Custom product Qualifier description is showing ALL instead of product description when it is selected in a product exclusion.



STEPS
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The issue can be reproduced at will with the following steps:
1. Created a Accrual Offer.
2. Add a Product Line.
3. In the product Line selected All Items for Type and selected ALL from Number
4. Now clicked on the exclusion/tiers
5. Excluded products section will appear.
6. Now selected a custom product qualifier " Product Type".
7. Selected a respective Product type from the Name lov.
8. After selecting the name, we can see the description is showing properly.
6. Now activated the offer.
8. Now navigate to product section exclude product, here we can see the description is showing as ALL, which is wrong.



Changes

 

Cause

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