Debrief Error: Error Occurred while getting pricing information for inventory item ID, price list id, unit of measure: EA and currency code
(Doc ID 2231871.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Field Service - Version 12.1.3 and later
Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
When submitting the debrief posting program, following error occurs:
1. Login to Oracle Apps.
2. R) Field Service Manager -> Create Service Request and Task
3. Assign the Task to a Field service technician and click on 'Debrief' button to launch the Debrief html.
4. Add a material debrief line, save and post the Debrief.
5. The Debrief posting program completes with the above mentioned error.
Also, When trying to create the Charge line For the same item. Below error is occurring in the Service Request Form -> Charges Tab
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