Mass Change On Sales Order Shipping Instructions (Doc ID 2232090.1)

Last updated on FEBRUARY 11, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
At Order Header Level, found Shipping Instructions on the mass change can only have 232 characters. The order entry form sales order form have 2000 characters.

EXPECTED BEHAVIOR
-----------------------
The length of Shipping Instructions Field in Mass Change form is the same as Sales Order form.

STEPS
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The issue can be reproduced at will with the following steps:
1. Order Managment Super User
2. Query a few existing sales orders
3. Tools->Mass Change

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update Shipping Instructions in Mas Change Form

Cause

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