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"BACK CALCULATION ERROR QP_PREQ_PUB.BACK_CALCULATE_PRICE CANNOT OVERRIDE ZERO OR NULL LIST PRICE" When Manually Updating Price on a Service Item (Doc ID 2232175.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, HTML User Interface
 

When trying to manually update the selling price of a service item on a quote line, the following error is seen

ERROR
-----------------------
BACK CALCULATION ERROR QP_PREQ_PUB.BACK_CALCULATE_PRICE CANNOT OVERRIDE ZERO OR NULL LIST PRICE




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Find Service item having a value setup on a price list
2. When item is added to Quote, the price is shown as zero (instead of the price on the price list)
3. Update the price manually and save -- error is displayed.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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