Processing Credit Card Authorization through SSL: java.net.NoRouteToHostException: No route to host

(Doc ID 2232239.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FC Core

Customer implementing the SSL and Credit card payment is failing with the following error.

ERROR

[1296]:STATEMENT:[iby.net.NetUtils.makeProxyConnection]:EXIT

[1296]:STATEMENT:[iby.net.NetUtils.openURLSocket]:Before creating the socket:

[1297]:STATEMENT:[iby.net.NetUtils.getSecureSocket]:Begin:

[192529]:EXCEPTION:[iby.net.NetUtils.writeHttpPost]:

java.net.NoRouteToHostException: No route to host

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)

at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)

at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)

at java.net.Socket.connect(Socket.java:579)

at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:625)

at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:413)

at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:88)




STEPS

The issue can be reproduced at will with the following steps:

SENT THE REQUEST TO Load Balancer (LB)

GO TO CLIENT PROXY

EXTERNAL PAYMENT GATEWAY COMPANY - SENDING THE REQUEST

EXTERNAL PAYMENT GATEWAY COMPANY

PASS THROUGH CLIENT PROXY

LB IS UNABLE TO HANDLE THE REQUEST TO GIVE END USER CONFIRMATION THAT HIS OR HER CREDIT CARD TRANSACTION IS ACCEPTED OR NOT: communication failed error comes.


Changes

 

Cause

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