R12:IBY: Creating Supplier Bank Account With New Bank Branch That Fails Validation Shows Error ORA-01086: savepoint 'BO_SP' never established in this session or is invalid (Doc ID 2232545.1)

Last updated on JANUARY 03, 2022

Applies to:

Symptoms

When attempting to create a supplier bank account using a new bank and new branch that fail country-specific validation for the branch, the following error occurs.

ERROR
You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
The issue can be reproduced at will with the following steps:
1. Navigate to Banking Details for a supplier
2. Create a new bank account
3. Create a new bank and branch
4. Ensure the branch fails country specific validations
5. Click Apply to save new bank, branch, and account
6. Observe error page

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot see what errors are preventing the new account from being created.

Changes

Cause

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