Warehouse Control Board Form (WMSCTLBD) Freezes When Left Open For Sometime (Doc ID 2232679.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Users are having Form freeze issues in the following scenarios mentioned below When trying to use the WMS Control board form :

-- When users opened the WMS control board form and leave it open for sometime and then try to get back to the form , the form just freeze
--  When user Query tasks on the WMS Control board form., found no matched tasks for the query parameters. Then user click on empty results grid once.


EXPECTED BEHAVIOR
-----------------------
Expect the WMS Control board form to work correctly

STEPS
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1. Navigate to Inquiry > Warehouse Control board.
2. Leave the Form open for few mins
3. Notice the form freezes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are facing issues accesing the tasks on the Control Board.

Cause

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