RMA Deliver Is Failing From Mobile For Dual UOM Items
(Doc ID 2232746.1)
Last updated on SEPTEMBER 16, 2019
Applies to:
Oracle Warehouse Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
When attempting to perform RMA Deliver Transaction for Dual UOM Items, the following error occurs.
ERROR
-----------------------
|Create RMA interface record failed.
|INV_ALL_SQL_ERROR
(ROUTINE=INV_rcv_std_deliver_apis.create_rma_rcvtxn_intf_rec) (ERR_NUMBER=60)
(SQL_ERR=ORA-06502: PL/SQL: numeric or value error: character string buffer
too small)
This happened in a mobile of a NON-WMS Org. Also this issue is happening only for Dual UOM items.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login Into MSCA
2. Perform a Delivery Transaction of an RMA with an DUAL UOM Item.
3. Enter Subinventory , Qty details and click Done button
4. Receive error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |