Customer Balance by Account Report is Very Slow (Doc ID 2232807.1)

Last updated on FEBRUARY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Customer Balance by Account Report takes 6 hours to finish


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Requests > Run

  1. Run Customer Balance by Account Report

 

The following SQL statement is the one running long:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms