Claim Approval - An error occurred when calling AR credit memo workflow API to create credit memo. (Doc ID 2233633.1)

Last updated on FEBRUARY 14, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to approve claim and receives error message "An error occurred when calling AR credit memo workflow API to create credit memo."

Complete Error message

OZF_AR_VALIDATION_PVT.Check_to_Process_SETL_WF(): End2
OZF_AR_VALIDATION_PVT.Check_to_Process_SETL_WF(): End2
SYSPARAM: Post to GL is T
Source Table : OZF_CLAIMS_ALL
OZF_AR_VALIDATION_PVT.Check_to_Process_SETL_WF(): End2
Failure encountered in AR_CREDIT_MEMO_API_PUB.Create_request call to arw_cmreq_cover.ar_request_cm
An error occurred when calling AR credit memo workflow API to create credit memo.

Changes

 

Cause

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