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Quote Navigation Links (Breadcrumb) Missing after Viewing Contract Terms (Doc ID 2233641.1)

Last updated on MARCH 10, 2021

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Breadcrumb navigation goes missing after returning from contract preview.

Sales contracts: After going to Contract Terms tab and clicking on Preview Terms or Update Terms, it opens a JSP page with terms and conditions and then after clicking on Return to Update Quote: <QUOTE_NAME>. In the Update Quote: <QUOTE_NAME> page but there is no navigation displayed at the top of the page such as Sales Manager > Quotes >

EXPECTED BEHAVIOR
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 Expect the header navigation of the Update Quote page to show Sales Manager > Quotes >

STEPS
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The issue can be reproduced at will with the following steps:

1. In HTML UI
Open existing Quote
2. Click on Contract terms
3. Preview of the contract terms
4. This opens a new window displaying the contract terms
5. Closed this window
6. Click on the 'Update Quote: <Quote Name> breadcrumb

This returns you to the Update Quote page where the breadcrumb navigation is now missing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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