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Oracle Sitehub Hierarchy Updates Are Not Flowing/Updating To Sites (Site Pages) (Doc ID 2233658.1)

Last updated on MARCH 17, 2019

Applies to:

Oracle Site Hub - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Site Hierarchy Flows

Oracle Sitehub Hierarchy updates are not flowing/Updating to Sites (Site Pages)

While making changes in hierarchy and they used to flow to sites but For X hierarchy we did some changes against the office and assigned it to other Areas but these changes are not reflecting in site pages.

Changes made to the hierarchy should flow to the Sites

The issue can be reproduced at will with the following steps:
1. Sitehub User Responsibility --> Site Home --> Hierarchies --> Hierarchy Workbench --> Create Hierarchy --> apply -->
2. Copy the Regions, Offices from Y hierarchy --> Move the restaurant AAAA from Area BB to Area CC --> Save
3. Run the program "RRS Site Import Interface Program"
4. Go to Sites --> Search offices with number "AAAA" --> Go --> click to open the office --> Attributes --> go --> under RAU reference pane --> Area is BB but it should be CC

The issue has the following business impact:
Due to this issue, the sites are not getting updated when we make changes to the hierarchy


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