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Subscription Agreement Contracts QA Check Failure Notification Does Not Have the Subscriber Name in the Subject (Doc ID 2233699.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When a Subscription Agreement contract is auto-renewed, and it cannot be activated because of a QA Check validation error, the workflow (OKSKPRCS) sends a notification indicating then contract has failed the QA Check. However, the notification that is sent does not contain the Subscribers name in the subject.

Cause

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In this Document
Symptoms
Cause
Solution
References


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