Sales Orders Lines Are Getting Back Ordered (Doc ID 2233771.1)

Last updated on FEBRUARY 14, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pick Release

After applying the patch 22598196, the pick release is backordering sales order lines even though there is On Hand and Available Qty to pick release.

STEPS
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The issue can be reproduced at will with the following steps:
1. Release Sales Orders--Release Sales Orders
2. Attempt to pick release
3. Pick release job completes with warning
4. Log shows the mentioned message and line is backordered

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pick release the orders.

Cause

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