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OBIEE 11g Enterprise Users Report Frequent Instance Shutdowns With Errors 'Failed To Load EndpointManagerConfigLoader' 'Failed to retrieve saw login password' And 'Connection refused' In The Bipublisher.log (Doc ID 2233876.1)

Last updated on APRIL 02, 2019

Applies to:

BI Publisher (formerly XML Publisher) - Version to 12c [Release 11.1 to 12.0]
Business Intelligence Server Enterprise Edition - Version and later
Information in this document applies to any platform.


 OBIEE, Enterprise Administration and System Configuration issues


Users report the OBIEE application shuts down frequently.

Checking the bipublisher.log file the following errors are reported:

[2016-10-07 05:00:00.000-01:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 200] [userId: <anonymous>] [ecid: 0000LLL0ab00ab00O0A000000,0] [APP: bipublisher#11.1.1] Failed to load EndpointManagerConfigLoader [will default back to using properties files]; java.lang.NoClassDefFoundError: oracle/bi/endpointmanager/pub/EndpointContext

[2016-10-07 05:00:00.000-01:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid:200] [userId: <anonymous>] [ecid: 0000LLL0ab00ab00O0A000000,0] [APP: bipublisher#11.1.1] javax.servlet.ServletException: java.lang.RuntimeException: oracle.xdo.servlet.CreateException: oracle.xdo.servlet.CreateException: Failed to retrieve saw login password

[2016-10-07 05:00:00.000-01:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 200] [userId: <anonymous>] [ecid: 0000LLL0ab00ab00O0A000000,0] [APP: bipublisher#11.1.1] Connection refused: connect[[


Recent upgrade or install of OBIEE .


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