Business Intelligence Publisher 11g Enterprise Users Report Frequent Instance Shutdowns With Errors 'Failed To Load EndpointManagerConfigLoader' 'Failed to retrieve saw login password' And 'Connection refused' In The Bipublisher.log

(Doc ID 2233876.1)

Last updated on FEBRUARY 28, 2017

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.9.x to 12c [Release 11.1 to 12.0]
Information in this document applies to any platform.

Symptoms

 Business Intelligence Publisher, Enterprise Administration and System Configuration issues

 

 

Users report the BI Publisher application shuts down frequently.

Checking the bipublisher.log file the following errors are reported:

[2016-10-07 05:00:00.000-01:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 200] [userId: <anonymous>] [ecid: 0000LLL0ab00ab00O0A000000,0] [APP: bipublisher#11.1.1] Failed to load EndpointManagerConfigLoader [will default back to using properties files]; java.lang.NoClassDefFoundError: oracle/bi/endpointmanager/pub/EndpointContext

[2016-10-07 05:00:00.000-01:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid:200] [userId: <anonymous>] [ecid: 0000LLL0ab00ab00O0A000000,0] [APP: bipublisher#11.1.1] javax.servlet.ServletException: java.lang.RuntimeException: oracle.xdo.servlet.CreateException: oracle.xdo.servlet.CreateException: Failed to retrieve saw login password

[2016-10-07 05:00:00.000-01:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 200] [userId: <anonymous>] [ecid: 0000LLL0ab00ab00O0A000000,0] [APP: bipublisher#11.1.1] javax.xml.ws.ProtocolException: java.net.ConnectException: Connection refused: connect[[

Changes

Recent upgrade or install of OBIEE 11.1.1.9.x .

Cause

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